Wholesale Management & B2B Portal
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- Luminous Wholesale Management and B2B Portal
- Light CRM for Customer Management
- Order Routing
- Flexible Invoice Generation
- Payments, Wherever You Take Them
- Custom Wholesale Flow
- Advanced Invoicing Tools
- B2B Portal for Self-Service Ordering
- Perfect for Growing Ecommerce Businesses
- Luminous: Your Partner in Wholesale Success
Luminous Wholesale Management and B2B Portal
Luminous wholesale management and B2B Portal are designed specifically for e-commerce businesses selling to mom-and-pop shops and specialty wholesale accounts, or brands that have expanded significantly into big-box retail. Luminous automates the selling process and embeds it into your warehouse and inventory management systems. Here's how Luminous simplifies wholesale operations in seven key ways:
Light CRM for Customer Management
Luminous serves as a light CRM for your business, handling customer details like contacts, shipping addresses, billing addresses, and payment profiles. It keeps all your customer data in one place, making it easier to manage relationships and transactions.
Order Routing
Whether you're receiving an order from a mom-and-pop shop or an EDI 850 document, Luminous can take it in. Orders are then routed to the distribution point you need—whether that's a third-party logistics provider (3PL), Fulfillment by Amazon (FBA), or your own in-house fulfillment.
Flexible Invoice Generation
Luminous can generate invoices from a single sales order or combine multiple orders into one invoice. Whether you're using traditional invoicing or EDI, Luminous adapts to your invoicing flow, and invoices can be pushed to QuickBooks.
Payments, Wherever You Take Them
Payments can happen inside or outside of Luminous. Some businesses prefer the QuickBooks payment flow, some capture payments in Authorize.net, and some use HubSpot. Whatever you prefer, Luminous takes that payment information and routes it where it needs to go. To take payments in the portal, see how to set up and enable B2B portal payments.
Custom Wholesale Flow
Unlike rigid systems that force you through a strict sales order, then invoice, then approvals process, Luminous offers flexibility. You can follow that traditional workflow, or write an invoice first and let Luminous auto-generate the sales order and handle the inventory on the back end. The Luminous team does a discovery of your existing process and matches its flows to what your business already does.
Advanced Invoicing Tools
Luminous offers one of the most flexible invoicing tools on the market, with a lot more than what’s available in QuickBooks. From multi-add functionality and invoice templates to easy drag-and-drop subtotaling and easy-to-use approval processes, invoicing with Luminous is intuitive and powerful.
B2B Portal for Self-Service Ordering
Luminous uses your CRM and product data to curate a catalog for each customer, and gives them a login where they can place their own orders. You can attach custom pricing, like tiers, levels and grandfathered pricing, plus payment terms. It's an easy-to-use, login-protected portal that streamlines ordering for your wholesale partners.
Perfect for Growing Ecommerce Businesses
If your business started with direct-to-consumer sales and woke up a couple of years later to find that half of its business is wholesale, Luminous is designed for you. It routes invoicing, ordering and payments to the platforms you're already using. Brands that started in big-box retail first should also see Jared's wholesale/retail-first breakdown.
Luminous: Your Partner in Wholesale Success
If you're an ecommerce business looking to grow your wholesale business, Luminous wholesale management and B2B Portal give you the tools you need to manage it effectively. Book a demo today and discover how Luminous can transform your wholesale sales!
Video transcript
Built for Brands Selling Wholesale
Luminous wholesale management and B2B portal was purpose-built for e-commerce companies that sell to mom-and-pop shops or specialty wholesale, or brands that have expanded significantly into big-box retail. Not only do we automate this selling process, but we embed it into your WMS and inventory management system. I'm going to summarize what Luminous wholesale and B2B portal does in seven simple points.
1. A Light CRM
Number one: a light CRM. Luminous manages all of your customers, their contacts, their shipping addresses, billing addresses, payment profiles and more, effectively becoming a light CRM for your business.
2. Order Routing
Number two: order routing. Luminous can intake any of your orders, whether that's an 850 doc from EDI or an order from a mom-and-pop shop. From there, we can route it to any of the distribution points you need, whether that's a 3PL, FBA or your own in-house fulfillment.
3. Invoice Generation
Number three: invoice generation. Luminous can generate invoices from one sales order or multiple sales orders, whether that's an actual invoice or an EDI 810. No matter your invoice flow, we can take that and push it to QuickBooks.
4. Payments, Wherever You Take Them
Payments can happen inside or outside of Luminous. We actually don't mind. We understand that some businesses prefer the QuickBooks payment flow. Some businesses prefer to capture payment in Authorize.net. Some prefer to capture it in HubSpot. No matter what your business needs, we're happy to take that payment information and route it wherever it needs to go.
5. Flexible Wholesale Flow
Number five: a flexible wholesale flow. Most systems are very rigid. You have to create a sales order first, then invoice from it, and then it goes through a whole list of approval processes before you can finish.
At Luminous, you can do that rigid flow, or you can do one of our more flexible flows, where you just write an invoice first, and we'll auto-generate the sales order and do all the boring inventory stuff on the back end. Overall, Luminous will do a discovery of your existing process and try to match our flows to what your business is already doing.
6. The Coolest Invoicing Tool You've Ever Seen
Number six: the coolest invoicing tool you've ever seen. Luminous has one of the most flexible invoicing tools on the market. If you're a QuickBooks user who likes to write invoices, well, we've got a hell of a lot more than what's in QuickBooks: from our multi-add functionality, to our invoice templates, to our easy drag-and-drop subtotaling, to our easy-to-use approval processes. Luminous has it all.
7. A B2B Portal
Number seven: a B2B portal. Luminous can take all of the data from your CRM and your products, curate a catalog for a specific customer, and give them a login where they can place their own orders. We can attach their own custom pricing, whether that's tiers, levels or grandfathered pricing, plus payment terms, in an easy-to-use portal protected by a login, where they can go in and place their own orders.
Who Luminous Wholesale Is For
Luminous is a great fit for e-commerce businesses that woke up a couple of years later and realized that half of their business is wholesale. And I think you'll love how we're able to route invoicing, ordering and payments to a bunch of different platforms you're already using.