Luminous
vs. Fulfil.io
On the surface, Fulfil.io looks like a robust ERP, but things start to fall apart when you look deeper. Every customer we spoke with is filling gaps left by Fulfil with Netsuite (another ERP) or Google Sheets (really?!). And their foreign support isn’t helping much. Luminous doesn’t have feature gaps and provides free US-based support. Why use multiple solutions when you only need one?
TRUSTED BY hundreds of LEADING BRANDS
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Out of touch with US e-commerce brands
Fulfil.io’s support team is in Europe (which means they don’t work overtime to match US hours). This puts them out of touch with American operators and what it truly takes to run an American e-commerce business. You won’t get hands-on support from people who know your business—but you will get that with Luminous (at no additional cost).
You’re on your own…
Even though they don’t have an educated support staff available during your working hours, Fulfil.io still doesn’t have an online knowledge base. No videos, tutorials, PDFs, nothing. You’re truly on your own. Luminous prides itself on being the opposite. We guide you through a free in-person implementation and provide fast support from experts you can trust.
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It’s not enough to do the whole job
The Fulfil.io customers we’ve spoken to use it for warehouse and inventory but not demand planning and forecasting (because it doesn’t work). They end up using an expensive ERP like Netsuite or go back to Google Sheets. Why pay thousands a month for that? Luminous has every feature a modern e-commerce business needs—and you only pay for the features you use.
Interested in Luminous? See for yourself
If you’ve outgrown basic inventory software, Luminous gives you the full suite, purchasing, warehousing, wholesale, and beyond..in one connected operating system built for today's brands.