A B2B customer portal that puts wholesale on auto-pilot

DTC brands that also sell to wholesale, retail, and distributors end up spending way too much time dealing with the B2B arm of their business. It’s a completely different type of business that most DTC tools don’t serve. Luminous enables you to handle both sides of your business with customized B2B customer portals that automate ordering, invoicing, and fulfillment.

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TRUSTED BY hundreds of LEADING BRANDS

Streamline wholesale customer ordering

Auto-generated and low-maintenance customer portal captures orders seamlessly.

Set up custom pricing tiers, product lists, and payment terms.

Brand the portal with your logo and provide password-protected logins to customers.

Automate the wholesale side of your business

Stay on top of stock that’s coming in and stock that’s allocated to open orders.

Never lose money to over or under-purchasing again.

Keep your warehouses stocked to the perfect levels.

Scale your B2B business to its full potential

Eliminate manual tasks like calculating shipping costs, creating invoices, and customizing pricing.

Forecast for the wholesale side of your business separately from DTC for the ideal level of growth.

Seamlessly onboard new B2B customers with a professional portal that allows them to instantly place an order.

F.A.Q

Some questions, some answers

Here are our most frequently asked questions

Can Luminous display inventory quantities on the B2B portal?

Luminous isolates your Amazon data to let you know when you should replenish each of your products and how much you should replenish. We take into account things like buffers for your days on hand, what sales velocity is used to calculate your days on hand, and much more. We also take into account the bigger picture of how much you have incoming, in your warehouse or 3PL currently, and whatever else you have going on in your operations.

What if my wholesalers buy from different countries? Does Luminous support multiple warehouses from different countries?

Luminous can display different inventory levels from different warehouses to the portal. This means if you’re a brand that keeps track of inventory in EU and the US and you want your EU customers to place orders that pull from your EU inventory, our functionality supports this

I only want my distributors to see a select few products, can I restrict them to only see the products I let them see?

You can built product catalogs that are assigned to individual customers or customer types. This lets you customize what they are able to see.

Can the customers check the status of their orders from the portal?

Yes, we push order status and tracking numbers to their portal login.

I don’t like it when my wholesale customers transact on a website, I like to control that. Can people submit an order without payments?

Yes, customers with payment terms are able to submit an order without a transaction.

Does the portal support different types of payment terms?

Yes, we support any payment term.

Can you pay on the portal if you want to?

Yes, you can require full or partial payment if you want.

What if I don’t want my wholesale customers to see the actual available stock level and I just want them to see if something is ‘in stock’ or ‘out of stock’, can it do this?

Luminous can show the actual available quantity OR just a stock status

Take Luminous for a test drive.

Luminous is an operating system that helps modern commerce brands thrive, scale, and overcome operational complexity. It’s time to switch to a system that’s purpose-built for your needs and won’t take 12-18 months plus $1MM+ to implement.

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