Luminous Product

How to Set Up and Enable Payments in the Luminous B2B Portal

In this article:
  • Step 1: Set Up Your Payment Gateway
  • Step 2: Configure Payment Options in the B2B Portal
  • Step 3: Enable Automated Billing
  • Summary
  • Common Questions

This guide will walk you through configuring payment processing and enabling automated billing for your B2B portal in Luminous.

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Step 1: Set Up Your Payment Gateway

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Supported Payment Processors

Luminous currently integrates with:

If your organization uses a different payment processor, either:

  1. An integration with your processor would need to be built, or
  2. You can open an account with one of the supported processors.

Adding Your Payment Gateway

  1. Navigate to System Settings in the bottom left-hand corner of the Luminous interface.
  2. Scroll to the Payment Gateway section on the right.
  3. Select your payment processor (CyberSource or Authorize.net).
  4. Enter the required credentials:
    • Login ID
    • Transaction Key
    • Auth.net Key (for Authorize.net only)
    • Set Test Mode and Developer Mode to False when you are ready to process live payments.

Tip: You'll find these keys in your payment processor's account dashboard. Authorize.net and CyberSource both publish setup guides in their support centers.

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Step 2: Configure Payment Options in the B2B Portal

  1. Go to the B2B Portal Settings section.
  2. Enable the following options:
    • Show Credit Card Form: Allows customers to input their payment details during checkout.
    • Disable No Payment Checkouts: Ensures that checkout requires payment.

When properly configured, customers will see the payment form during checkout, enabling them to pay with a credit card.

Step 3: Enable Automated Billing

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Configure Invoice Types for Auto-Billing

  1. Navigate to Invoice Types under the System Settings or Billing Settings.
  2. Select the invoice type you want to configure for auto-billing.
  3. Click Edit and adjust the following settings:
    • Apply Pricing Structure: Apply predefined pricing structures for this invoice type.
    • Payment Terms: Set terms such as "30/70" or other agreed-upon conditions.
    • Default Due Date: Define when payments are due.
    • Toggle Autopay On: This enables automatic payments for this invoice type.

Set Autopay Rules

  1. Specify the conditions for autopay under Autopay After X Days.
    • Example: If you want the card to be charged 30 days after a shipment, enter "30."
  2. Enable Automatically Email Invoice if you want the invoice emailed to the customer when triggered by the autopay rule.
  3. Click Submit to save your settings.

Summary

By completing these steps, you will have successfully:

  • Linked your payment processor to Luminous.
  • Enabled the payment process in the B2B portal.
  • Configured automated billing to charge customers according to predefined rules.

Common Questions

Which payment processors does the B2B portal support? CyberSource and Authorize.net. If you use a different processor, you'll need a separate account with one of these, or an integration would need to be built.

Where's the Payment Gateway setting? In System Settings. It's toward the far right of the settings tabs, so you may need to scroll to find it.

How do I make customers pay at checkout? In B2B Portal Settings, turn on Show Credit Card Form and turn off no-payment checkouts.

How does autopay decide when to charge? It's set on the invoice type. Turn on Autopay and use Autopay After X Days, for example 30 days after the order ships.

Related videos: How to Configure Miscellaneous Settings for the B2B Portal and How to Manually Bill a Customer Using a Saved Credit Card.

This setup ensures seamless payment workflows and a smooth experience for your B2B customers.

Video transcript

Taking payment at checkout

All right, so let's say you have all of your invoice settings set up and your B2B portal settings set up. It's beautiful when you log in, the companies and contacts are all perfect, you have inventory flowing through, you've set up the whole pricing hierarchy, and everything is good to go. Customers can add things to their cart, and now you just want them to actually pay when they check out. So here's how you do it.

Supported payment processors

First off, we currently integrate with CyberSource and Authorize.net. If a customer doesn't use one of those two processors, then either an integration needs to be built, or they need to open another payment processing account so their transactions can be processed.

Add your payment gateway

How do you add those? It's actually pretty simple. Go to System Settings on the bottom left-hand side and scroll all the way to the right. It's kind of hidden. Then go to Payment Gateway. Like I said, we have two: CyberSource and Authorize.net.

For both of these, you simply go into your Authorize.net (or CyberSource) account and get all of these keys. It's pretty straightforward. This is where you enter them. We require the Login ID, Transaction Key and Auth.net Key. For Test Mode, you just put in false, and Developer Mode, false.

Require payment in the B2B portal

Then, if I want to actually require people to pay, I go to B2B Portal Settings, which, by the way, is where payment in the B2B portal is set. I turn on Show Credit Card Form, and I'll probably toggle off no payment checkouts. If your processor is linked up, you should be able to charge a card.

Automated billing on invoice types

For automated billing, what you need to set up is on the invoice types. If I'm doing an automated invoice and payment schedule, it's done through the invoice types. So I go to invoice types and click Edit.

If I'm ready to start turning on auto billing, the logic should have already been set up when you set up the CRM, invoicing, warehouse groups and all of those things. If you want to apply it, you can click Apply Pricing Structure. Then there are the payment terms for this invoice type, so let's just say it's 30/70, and the default due date.

Turn on autopay

Then I toggle Autopay on. This is the most important part: toggle autopay on. For automated billing on invoices, all you do is turn on autopay.

Then there's Autopay After X Days. The use case here is something like 30 days after an order has shipped. If you want the card charged 30 days after something ships, you'd put that in here. If you want to automatically email the invoice to the customer, turn on Automatically Email Invoice as well, and hit Submit.

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