OPS UNFILTERED EPISODE 44

Luminous Product Update

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Meet Jared Ward

Jared Ward is the founder and CEO of Luminous, the supply chain operating system built for lean, fast-scaling ecommerce teams. A former DTC founder and sourcing executive, Jared built Luminous to fix the fragmented, spreadsheet-driven workflows slowing down modern operations.

Meet Billy Bush

Billy Bush is the lead product strategist at Luminous, bringing over a decade of experience in product-market fit, systems design, and customer-centric innovation. With a deep background in experience design and JTBD thinking, Billy helps shape tools that solve real supply chain problems, driving alignment between tech, ops, and outcomes.

Episode Synopsis

"Now you can do everything in Luminous, at the top of your supply chain." Billy Bush joins Jared Ward to share a major upgrade: Bill Pay is live inside Luminous. Plus, auto-recon for AWD-FBA transfers, full HTML doc customization, and a smarter global search that cuts through chaos in milliseconds.

Ready to scale smarter? From lean brands to enterprise ops, Luminous helps ecommerce teams take control of their entire supply chain. Manage inventory, streamline workflows, and simplify operations from sourcing to settlement. With automated FBA reconciliation, customizable documents, and now integrated Bill Pay, Luminous replaces the patchwork of tools slowing you down. Book a demo today!

Jared and Billy’s Latest Ops Upgrades
  • Jared reveals a lightning-fast global search that surfaces any object in Luminous in under a second.
  • Billy shares how new HTML templates let brands fully customize POs, invoices, and packing slips.
  • Find out what Jared and Billy are building to streamline payments with 3-way PO, receipt, and bill reconciliation.
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Jared Ward: 0:00

Welcome to the product marketing podcast. I'm Jared, founder and CEO of Luminous, and this is Billy Bush. How's it going? So we got a couple exciting updates. First on the list we have our global search. So global search gives you the ability to search any object across Luminous. If it's an assembly order, if it's a product, just type in anything and it's blazing fast. Within half a second it will query all the data and you can navigate anywhere.

Billy Bush: 0:24

So, yeah, this is a really big deal. Customers have been freaking out about it. It's crazy fast really gets the job done. I mean it's. It's very exciting to be able to get anywhere in the system across the deep, into search. I mean across all sorts of documents and components, you name it. So it's a big one for sure. Yeah, next up, we've got html templates for documents such as purchase orders, invoices and packing slips. This is also pretty significant. It is fully customizable. I mean down to a thousand different variables. You can input any design you want, full HTML support so you can get that those documents to look exactly like you want them to be on point for your brand and what you're needing any custom detail.

Jared Ward: 1:01

Yeah, the trouble there is. In Luminous you'll generate invoices or purchase orders or packing slips and all of those exports so many brands. They want to do it a different way. So we just said to hell with it, we'll let you do anything. And then the last one is the auto reconciliation of transfers, specifically from awd to fba. So for all of our customers that use awd for their fulfillment, what normally ends up happening is you send your inventory to AWD and then they'll do a million transfers from AWD to FBA. And for the Luminous user, what was showing up was hundreds of shipments and their inbound shipments paid.

Billy Bush: 1:37

So we just had the ability to automatically reconcile those transfers without it affecting cost layers or anything else, everything is still separate, so you can still see exactly what value you have in AWD, what value is in FBA. But all of those transfers between the two it's automatic behind the scenes makes it really easy, keeps things straight so you don't have to worry about it.

Jared Ward: 1:56

Let Amazon do the work there. And finally, we have a massive announcement for you guys. So we are filling bill pay. Hey, so up until now, Luminous has not had a concept of a bill. What our customers normally do is you write a PO on Luminous, push to QuickBooks and then you could bill off of that PO. Luminous will add the concept of a bill, will add the ability to pay your suppliers directly from Luminous and then, also because Luminous will have the bill, the receipt and the purchase order, you can reconcile all three of those things in one spot, yeah, across the entire chain.

Billy Bush: 2:30

So from purchase order to shipment, to receipt, to the actual billing and being able to split, mix and match those bill line items across all those documents, it's going to be pretty slick. It's definitely a unique take in a lot of ways and one that's been missing for far too long in this space. I've been surprised. Actually, a lot of systems do have the concept of a bill, but being able to really match it and reconcile it, the way that operations actually works, which is rarely one to one to one, I mean, that's what's going to be interesting to see, it for sure.

Jared Ward: 2:58

Honestly, this is something I'm really excited about because we will have a unique entry in the market with BillPay. Like Billy said, we're a unique fit to build this because all of the operations are happening in Luminous. The one piece that wasn't happening was the bill and the payment of that, so now you could do everything in Luminous at the top of your supply chain. Well, thanks, guys, and we'll see you next month.

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