Rosson Long is a Global Account Manager at Innovasia, but he is also the co-founder, CEO, and CPO of LZTEK, a business software company that seeks to help factories around the world establish relationships with e-commerce clients.
In e-commerce, managing operations means wearing many hats. Sometimes, that means adding new languages to your repertoire, investing in new software, or thinking outside the box to establish a relationship with an outside resource. For people like Innovasia’s Rosson Long, operations means troubleshooting relationships with factories in China, Guatemala, and Vietnam.
From overcoming language barriers to increasing visibility between factories and clients, check out this installment of Ops Unfiltered, with Luminous CEO and founder Jared Ward.
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