Zippix Nicotine Toothpicks

Zippix Nicotine Toothpicks: Forecasting Peace of Mind with Luminous

Zippix Case Study

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Ecommerce Type

  • 3PL

Operational Issues

  • Time-consuming process
  • Too many errors
  • Inaccurate records
  • Poor ability to forecast needs

Results

  • Reduced Time for Manual Data Entry
  • Minimized Inventory Errors
  • Improved Sales Operations

Previous Tech Stack

  • Spreadsheets

Industry

  • Nicotine-infused Toothpicks

Luminous Features Used

  • Inventory
  • Sales
  • Reports
  • Tools
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quote

Luminous has helped our growing business to be better organized and more prepared for the future.” - Zippix Team

The Backstory

Who is Zippix Nicotine Toothpicks?

Launching a business with a variety of products and subscription tiers requires detailed inventory management. For Zippix, a company with a variety of nicotine-infused and energy-boosting toothpicks, managing stock levels, tracking sales, and ensuring timely replenishment of products became complex very quickly. The company needed more time to devote to other critical aspects of its business, and that’s where Luminous stepped in to assist with maintaining optimal stock levels and improving overall efficiency. 

About Zippix

Not everyone can smoke whenever they want, but sometimes habits are hard to break. Zippix offers nicotine-infused toothpicks as a discreet alternative to smoking and vaping, providing 2-3mg of nicotine per pick. They also have caffeine and B12-infused options for an energy boost. The toothpicks are made in the USA, FDA registered, and designed for convenience and portability. 

Furthermore, the company wants to make sure it is providing a better alternative for your overall lifestyle. Zippix toothpicks are sugar-free, calorie-free, and available in various flavors. They provide an innovative solution for managing nicotine cravings and boosting energy discreetly.

The Challenge

High Growth But No Scaling

Previously, Zippix experienced a boost in sales and subscriptions, which was good news for the business. However, the company’s inventory management could not grow with the demand, especially since employees relied on spreadsheets to keep track. In addition, the company also struggled with these challenges:

  • Time-consuming process
  • Too many errors
  • Inaccurate records
  • Poor ability to forecast needs

For customers trying to quit smoking or vaping, a lack of inventory could spell disaster. However, if Zippix over-ordered, they might spend valuable resources on too much inventory.

The Solution

A Tool to Meet Zippix’s Unique Needs

Luminous provided a comprehensive solution to Zippix's inventory management challenges by offering a robust platform that seamlessly integrated their manufacturing and operations. While the implementation took longer than anticipated because of the dual nature of their business, the customization of new features made the wait worthwhile. The team began using the following modules:

Zippix chose Luminous due to its capabilities and exceptional support, including an on-site visit. 

What Zippix Loved About Luminous

“We’ve seen the biggest benefits from Luminous in our operations department." – Zippix Team

Luminous streamlined Zippix's processes, reducing the time spent on manual data entry and minimizing errors. 

The built-in invoicing system improved sales operations, while the customized support and on-site visits ensured the platform met Zippix's unique needs, leading to better organization and preparation for future growth. “ We continue to find new uses for the system, and the support team has been great about modifying the system to support our needs,” said a spokesperson for Zippix. 

Partner With Luminous

Find the Perfect Fit For Your Business With Luminous!

Need help with manual processes and clear data in your e-commerce business? Luminous offers solutions that streamline operations and enhance clarity. Our dedicated support team is ready to provide a detailed walkthrough of our platform. Discover how Luminous can save you valuable time and improve your business efficiency. Transform your approach and elevate your operations by contacting us today for a consultation!

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