The Backstory
Who Is Revamp Fulfillment?
According to the U.S. Bureau of Labor Statistics, only 25 percent of small businesses make it past fifteen years. When a business is ready to take its offerings to the next level, stagnating tools can suffocate growth and make it difficult to meet customer demand. This is the problem that Revamp Fulfillment struggled with as it watched its client base grow over time.
One HubSpot study found that 32 percent of logistics companies still use manual processes for 50 percent of their business. Revamp Fulfillment found itself getting bogged down by outdated tasks that took forever to finish, leaving employees no time to focus on other, equally important to-do items.
Revamp Fulfillment is a Utah-based company offering affordable 3PL services for eCommerce businesses. It prides itself on transparency, with no hidden costs, providing technical support around the clock and ensuring competitive pricing. Its solutions are designed to accommodate the unique needs of online retailers, facilitating efficient order fulfillment, warehousing, and shipping services that aim to optimize the supply chain and enhance customer satisfaction.
The Challenge
Too Many Growing Pains, Too Little Time
As a B2B business, Revamp Fulfillment helped other small businesses with orders, transparent reports, kitting, customer service, and logistics. The company’s existing Order Management System (OMS) was at its max capacity, and could not keep up with the growing demand.
Because of the growth in business, Revamp Fulfillment needed stronger communication with its clients. However, outdated processes, lack of time, and tools that did not grow with the company hampered the push for clearer communication among clients.
The Solution
Automating Processes With One Software
Revamp Fulfillment made the switch to Luminous and instantly saw results. The company solved its growing pains with these features, making clients and employees happier.
- Seamless Integration
- Automated Processes
- No More Tedious Manual Work
- Accurate Inventory Tracking
- Increased Warehouse Efficiency
Revamp Fulfillment saved 10 hours a week and $2500 a month with Luminous. They also noticed a 13 percent increase in warehouse efficiency–a detail that allowed the company to produce better results for clients.
What Revamp Fulfillment Loved About Luminous
“They are the best example of a system that will let you keep doing what you’re doing and give you advanced features on top of it.”-Founder, Revamp Fulfillment
Revamp Fulfillment quickly implemented Luminous and found it had all it wanted and needed to grow its business. The company appreciated the following perks:
- Simple Installation
- Tons of Features to Scale
- Ability to Keep Old Systems
- Clear Client Communication
- Clean Data Reports
Furthermore, Luminous required little downtime for maintenance–something old tools or systems could not do. The boost in efficiency meant that now the company could do more and continue to grow. Revamp Fulfillment also did not need to ditch old processes and documentation since Luminous fit like the last puzzle piece in its system.
Nourish Your Growing Business with Luminous!
Automate and Scale with Luminous
Growing businesses like Revamp Fulfillment need software that can grow with them and adapt to new environments and new demands every day. Without this crucial element, small businesses will suffer in round after round of tedious manual processes. See what Luminous can do for your business - Schedule a demo today!