LitJoy Crate: Luminous Software Saved Us 80 Hours A Month

Successful customer acquisition depends on accurate inventory reports. For Litjoy Crate, a booklovers’ subscription box, customers loved their products and services, but the company needed reports on their available items. “We were selling things from an imaginary warehouse, things we didn’t have,” said co-founder Ali Batty. Once the business committed to Luminous, the team immediately noticed a difference.

LitJoy Crate enhances the reading experience by offering themed subscription boxes and a variety of book-related products. The company emphasizes a deep love for stories and creates items that cater to fans of various genres and series, from magical tales to classic literature. Their products range from special edition books and collectibles to accessories like enamel pins and stationery, all crafted to ignite the imagination and bring literary worlds to life.

Before adopting Luminous software, LitJoy Crate struggled significantly with their inventory management and reporting processes. “It was a bit of a struggle,” said Ali Batty. Their previous system did not adequately address the challenges of modern e-commerce, such as allowing for negative inventory or selling products not physically stocked. Other problems included:

• No reports available
• Poor data quality
• Manual processes

This made selling products a complex challenge that took up too much time each week. 

LitJoy Crate felt empowered by the capabilities they found in Luminous, a software that makes inventory management easier. “We really needed better financial reporting,” said Ali Batty. Other features the company enjoyed included:

• Negative inventory count
• Accurate COGS
• Forecasting
• Inventory management
• Running subscriptions

Because of Luminous, LitJoy Crate was able to acquire reliable business insights so they could make better decisions and better serve their customers on a regular basis.

LitJoy Crate appreciated several aspects of the Luminous software that directly addressed their previous challenges. The software's ability to handle negative inventory and more sophisticated inventory management features have been crucial, allowing for better tracking of stock levels, even when they dip below zero. 

Additionally, Luminous's enhanced reporting capabilities provided the detailed financial reporting and accurate COGS that LitJoy Crate needed for better decision-making.

Is business booming? Are you struggling to figure out what you need to keep up with demand? Luminous can help you gain control over your inventory management and forecast correctly so that your customers can keep coming back again and again. Get ready to grow with Luminous, and schedule a call with our team today!